Yes we offer 14 day exchange and Refund on non pierce-able item(s) returned in original condition, in original packaging with their tags on.
Please use the size guide, select the right plating, or color and check the size of the item when purchasing.
Earrings and Ear cuffs are NOT exchangeable or refundable due to hygiene reasons.
Please note: All returns must be unworn and have no visible signs of wear or damage. If our quality control team deems that your item is worn, we will not be able to process your return. In this case, the item(s) will be sent back to the original shipping address.
Please allow up to 10 business days from when we receive your return for your return to be processed. Business days are Monday-Friday excluding federal holidays. Return processing begins after your package is delivered to us. Once your return has been processed, you will receive a confirmation email of the refund, credit issued, or the new order placed. Refunds may take an additional 7-10 business days from the date you receive this email for the funds to be available in your account and it may take an additional billing cycle to see the funds on your billing statement.